You fix the machines people can’t live without — refrigerators, washers, ovens, dishwashers. When something breaks, your clients need it handled fast. But running an appliance repair business means you’re constantly bouncing between diagnosis calls, parts orders, return visits, and follow-ups.
Half the battle is figuring out the problem before you show up. A client says “the dishwasher doesn’t work” — that could be ten different things. You drive across town, diagnose it in five minutes, realize you need a part that takes a week to arrive, and now you’ve got a return trip that barely covers gas. Meanwhile, three other people called while you were under that dishwasher, and you missed every one.
Keeping track of parts orders, client appliance histories, and scheduling return visits is a full-time job on top of the actual repairs. Most software is built for desk workers, not someone with greasy hands crawling behind a dryer. Nalo works right inside WhatsApp — no app to download, no dashboard to learn.
