Tax Preparer
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Tax Preparer

Collect documents, send quotes for tax prep, and keep clients on deadline — all from WhatsApp.

Tax season doesn’t slow down for anyone. From January through April, you’re buried in returns, and every client thinks theirs is the most urgent. The work itself isn’t the problem — you’re great at finding deductions and maximizing refunds. It’s everything around the work that bogs you down.

Clients promise to send their W-2s “this weekend” and then go silent for two weeks. You spend more time chasing documents than actually preparing returns. Meanwhile, new clients are reaching out for quotes, and existing clients want status updates on their filings.

Between document collection, quoting, deadline management, and payment processing, your phone is already ringing nonstop during tax season. Nalo turns WhatsApp into your tax office’s front desk — document checklists go out automatically, payment links get sent with quotes, and no client falls through the cracks when you’re deep in Schedule C.

The challenges you face

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Chasing missing documents

You need the W-2 and three 1099s before you can start, but clients keep forgetting to send them.

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Seasonal overload

From January to April, every client needs you yesterday. Managing the rush without dropping balls is brutal.

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Collecting fees upfront

Clients want their return filed first and pay later. Getting payment before work starts feels awkward to enforce.

How Nalo helps

See it in action — real conversations, real results.

Quoting a tax prep package

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Hey Nalo, quote Karen Mitchell for individual plus small business tax prep. Personal return and Schedule C for her consulting business. $350 total.

4:57 PM

Here's the quote for Karen Mitchell: 📋 Tax Preparation Package • Individual return (1040) — $200 • Schedule C (small business) — $150 • E-filing — included Total: $350 Ready to send?

4:57 PM

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Send it

4:57 PM

Sent to Karen Mitchell! Here's your copy:

4:57 PM

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picture_as_pdf Mitchell_TaxPrep_Quote.pdf

4:57 PM

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Karen approved! $350 confirmed ✓ Want me to schedule?

4:57 PM

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Book her for next Wednesday at 3 PM. Send her the document checklist

4:57 PM

Booked! Wednesday 3:00 PM with Karen Mitchell. Document checklist sent ✓

4:57 PM

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Onboarding a new tax client

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New inquiry! Roberto Mendez was referred by one of your existing clients. He needs personal tax prep — married filing jointly, W-2 income plus rental property. Wants to know your pricing.

4:57 PM

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Quote him $350 for the joint return plus $200 for the rental schedule. Send him my document checklist

4:57 PM

Sent Roberto the quote and checklist: 📋 Tax Prep — Mendez • Joint return (1040) — $350 • Schedule E (rental property) — $200 • Total: $550 Document checklist sent: ✅ W-2s (both spouses) ✅ Rental income/expense records ✅ Property tax statements ✅ Prior year return He asked if he can pay half now and half when it's filed.

4:57 PM

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That works. Send him an invoice for $275 deposit

4:57 PM

Deposit invoice for $275 sent to Roberto with payment link. Payment received! $275 deposit confirmed ✓ He said he'll send the documents by Friday.

4:57 PM

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Following up on missing documents

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Nalo, who still hasn't sent me their documents? I need to get these returns done before the deadline

4:57 PM

5 clients still have missing documents: 1. Roberto Mendez — Missing W-2 (wife's) 2. Jennifer Walsh — Missing 1099-DIV 3. David Okafor — Missing rental expenses 4. Amy Liu — Missing prior year return 5. Carlos Rivera — Missing everything Deadline is in 18 days. Want me to send reminders?

4:57 PM

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Send reminders to all five. Tell Carlos if he doesn't send his stuff by Friday I'll have to file an extension

4:57 PM

Reminders sent to all 5 clients with their specific missing items listed. Carlos got the firm deadline message — documents by Friday or extension filing. I'll track responses and let you know as documents come in ✓

4:57 PM

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Update — Roberto just sent his wife's W-2 and Jennifer forwarded her 1099-DIV. 3 still pending.

4:57 PM

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Frequently Asked Questions

How do I schedule a tax preparation appointment through WhatsApp? expand_more
Text Nalo on WhatsApp with your tax situation — W-2, self-employed, rental income. Nalo will schedule your appointment and send a document checklist.
Can Nalo collect tax documents from clients through WhatsApp? expand_more
Yes. Clients send photos of W-2s, 1099s, and receipts via WhatsApp, and Nalo organizes them into a complete file so you're ready when the appointment starts.
How does Nalo help tax preparers during the busy season? expand_more
Nalo handles the flood of inquiries, schedules appointments, sends document reminders, and follows up on missing paperwork — so you focus on returns, not admin.
Does Nalo send tax deadline reminders to clients? expand_more
Absolutely. Nalo sends automatic reminders for filing deadlines, estimated tax payments, and extension dates through WhatsApp, keeping your clients compliant year-round.
Can Nalo manage year-round tax planning communication? expand_more
Yes. Nalo follows up quarterly with tax planning tips, life-change check-ins, and estimated payment reminders, keeping clients engaged beyond the April deadline.
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